Information a Shop Needs to Fix/Replace Your Auto Glass

Vehicle Year, Make, and Model

Is your car a 2023 or 2024 model? Sometimes seemingly small differences in the year, make, and model can make a big difference in the price of your auto glass replacement. Having the correct year, make, and model will ensure that the right piece of auto glass is ordered and brought to your appointment.

Auto Glass and Vehicle Features

A feature can be anything from a tint color to a rain sensor, depending on your vehicle. Some features, mainly on specialty vehicles such as BMWs or Jaguars, can only be determined by your dealer. All you have to do in that case is call your dealer with your vehicle identification number (VIN) and they can tell you all the options on your specific vehicle. Some auto glass shops will even call your dealer for you. The most common features that Glass.net customers are unsure about are shadebands, electrochromic mirrors, and rain sensors.

• Shadeband - This is a noticeable colored tint located at the very top of your windshield that comes down about 5-6 inches. (Note: it's not the pattern of black dots or the black strip that runs around the entire windshield. This black strip is just to protect the seal from being damaged by the sun's UV rays.) The shadeband actually helps screen your eyes from the sun.
• Electrochromic Mirror - A rear-view mirror that automatically dims when it senses bright headlights. The mirror glass has a greenish tint. The easiest way to tell if you have this feature is to look for a toggle button on the bottom of the mirror. If you have this toggle button, you do not have an electrochromic mirror.
• Rain Sensor - Not sure if your windshield has an automatic rain sensor? If you turn your windshield wipers to the "intermittent" setting and they either a) come on automatically when it rains, or b) adjust speed based on the amount of rain or your vehicle's speed, then you have this feature. Still not sure? Try turning your car on, switching the wipers to intermittent, and spraying water anywhere on the windshield with a squirt bottle. If the wipers activate, you have a rain sensor.

Insurance Information

If you have full coverage insurance, your auto glass replacement will likely be covered under your policy. Most auto glass shops will help you file your claim and take care of all the paperwork for you. All you need is the name of your insurance provider, policy number, when the damage happened (an approximate date is OK), and the auto glass shop will help you with the rest.

Scheduling and Availability

If you're getting a mobile installation, your technician typically won't be able to give you an exact appointment time, so it's helpful for scheduling if you have one or two days in mind when you are most available. Installations can be done at your home, work, or anywhere you choose—but to ensure your appointment is taken care of on the scheduled date, you'll need to park your vehicle in one location for much of the day.

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