The person I spoke to on the phone was very pleasant, thorough and professional. He did not, however, provide an approximation of the time of arrival and I had to call for it. I was told "early afternoon" and the techs arrived at 4:30. I received no call to tell me the techs were running behind. That was the worst part of the experience. There were a number of things I could have accomplished had I known. The work itself was done well it seems - not sure if there are leaks or not till it rains - but I watched and they were conscientious of my vehicle and efficient. The workers were very respectful to me as well.
1996 Plymouth Grand Voyager | Mini Van