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Customer Reviews

(We reprint these reviews as we received them – typos, caps, and all.)

Honda Accord Windshield Replacement
5 0.0 0
5 5 1

2003 Honda Accord | 4 Door Sedan

Star Star Star Star Star

“Installer was super friendly and nice”

Christy

2017-07-01 – Littleton, CO
Glass.net
Buick LaCrosse Windshield Replacement
5 0.0 0
5 5 1

2006 Buick LaCrosse | 4 Door Sedan

Star Star Star Star Star

“Very fast service and great customer service. The technician was friendly and also informative of the process. Hopefully I won't need a windshield replacement again any time soon but if I do then I know where I will be going! Thanks a lot!!”

Kelsey

2017-07-01 – Indianapolis, IN
Glass.net
Chevrolet Impala Windshield Replacement
5 0.0 0
3 5 1

2001 Chevrolet Impala | 4 Door Sedan

Star Star Star Star empty Star empty

“The call center was horrible! I was scheduled for am on Monday June 26th. My husband took off work until 1pm. I started calling at 830 am for an eta or to find out where on the list of am's I was. No knowledge... i had to correct the invoice as well cause they put a windsheid initially when my online request as well as my telephone discussion 2 days before said it was right front passanger window. That issue did get resolvrd but never communicated to the technician until late. I was nost upset becausr I made numerous calls and told, we sent him a message and he will call you. No call. My husband left for work and i had to come home early to wait. Next call, 1200 pm, They patched me to technician Joey, I left a message, no call. Next time at 330 pm they patched me through again and did not tell the tech the customer was on the phone so he thought I was the call center. He was expressing his frustration because his truck had been in shop for 6 hours and he had sketchy cell service and was freaking up bad. When he found out i was the customer, he apologized but I totally understand because i felt the same frustration. The call center needs better communication with the techs. Joey had infirmed his manager his truck was in shop for repairs in morning. Clients should have been called!! Communication between techs, call center, and clients need to improve. Joey did a great job and was just the kindest guy. Please try to make some internal improments to make a better work environment for the techs, call center and ultimately the clients.”

Suzanne

2017-07-01 – Jacksonville, FL
Glass.net
GMC Jimmy Windshield Replacement
5 0.0 0
5 5 1

1997 GMC Jimmy | 4 Door Utility

Star Star Star Star Star

“Excellent & Courteous Technicians and Service!!!! Great Job.”

Daniel

2017-07-01 – Morristown, NJ
Glass.net
Ford Taurus Windshield Replacement
5 0.0 0
5 5 1

2015 Ford Taurus | 4 Door Sedan

Star Star Star Star Star

“Fair and reasonable albeit done a day later than promised ”

John

2017-06-30 – Herndon, VA
Glass.net
Volkswagen Vanagon Windshield Replacement
5 0.0 0
5 5 1

1988 Volkswagen Vanagon | Van

Star Star Star Star Star

“Fast, efficient, and friendly service.”

Terry

2017-06-30 – Cupertino, CA
Glass.net
Infiniti FX35 Windshield Replacement
5 0.0 0
5 5 1

2005 Infiniti FX35 | 4 Door Utility

Star Star Star Star Star

“great service. very happy with the work”

katie

2017-06-30 – Puyallup, WA
Glass.net
Toyota Sienna Windshield Replacement
5 0.0 0
5 5 1

2007 Toyota Sienna | Mini Van

Star Star Star Star Star

“Great price and service! Super easy to work with. Came to my house.”

Don

2017-06-30 – Tewksbury, MA
Glass.net
Chevrolet Colorado Windshield Replacement
5 0.0 0
5 5 1

2016 Chevrolet Colorado | 2 Door Extended Cab

Star Star Star Star Star

“Great service prompt, courteous, knowledgeable, experienced ”

Jay

2017-06-29 – Albuquerque, NM
Glass.net
Ford Flex Windshield Replacement
5 0.0 0
4 5 1

2009 Ford Flex | 4 Door Utility

Star Star Star Star Star empty

“quick and competent service, competitive price my only complaint - my car had "acoustic" glass for sound reduction and the replacement windshield that was brought to be installed did not have that feature. This was remedied with a phone call, a trip back to the warehouse, and a few hour delay. This should have been explained to me when the order was made ( that there were 2 different options ). I wanted the same performance as the original.”

James

2017-06-29 – Arlington, VA
Glass.net