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Customer Reviews

Customer Reviews

(We reprint these reviews as we received them–typos, caps, and all.)
Honda Element Windshield Replacement
5 5 1

Loved the service The technician arrived on time, friendly, and performed a outstanding work Thank you for a great serviced 2011 Honda Element | 4 Door Utility

Son T.

2021-04-02 – Washington, DC
Glass.net
Ford Escape Hybrid Windshield Replacement
5 5 1

Price as quoted, showed up on time and did a great job. 2008 Ford Escape Hybrid | 4 Door Utility

John B.

2021-03-29 – Washington, DC
Glass.net
Jeep Wrangler Windshield Replacement
5 5 1

Thanks 2013 Jeep Wrangler | 4 Door Utility

Sam

2021-03-18 – Washington, DC
Glass.net
Ford Transit 100.8 Windshield Replacement
5 5 1

So far the service has bean great 2018 Ford Transit 100.8 | Transit 100.8

Corey M.

2021-02-28 – Washington, DC
Glass.net
Jeep Wrangler Windshield Replacement
5 5 1

I must admit I was skeptical using this service, but decided to go for it given the responsiveness and price. Overall, my technician, Robert, from Big City Glass LLC, was a total pro. He knew exactly what to do with my Jeep even inquiring if I wanted to get a windshield replacement with the Jeep decals. Then he told me the price difference for that sheet of glass, so I passed and went with what is stock. I requested a quote on Monday afternoon, was contacted by Robert two hours later. I was able to schedule a 'come-to-me' fix for Wednesday. On Tuesday afternoon he informed what time on Wednesday he would show up, which was between 2-4 pm. At 2:45pm on Wednesday he said he was on his way. Got to me by 3pm, said the job would take 45 minutes and that's exactly how long it took. You can tell Robert knows his glass. Finally, the price point was way lower than anythign else I could find and about half of what it would have cost if I went through my insurance company which quoted me $500. This only cost $220. I'm really impressed - David (Washington D.C.) 2014 Jeep Wrangler | 4 Door Utility

David R.

2020-12-31 – Washington, DC
Glass.net