The person came and replace the windshield, but left the inside central mirror half back in place, saying that they had this issue before with Audi, nothing they could do.
I called back and ask the person to come back and get it fixed, or I would not pay for the service. The person came back, and fixed it, magically...
Not sure I would use them anymore.
2010 Audi Q7 | 4 Door Utility