Customer Reviews

“I am thoroughly impressed with your company. I mistakingly diagnosed my problem as a broken window when in fact it was a broken regulator. Your technician determined that after arriving at my house. I was fully expecting to be charged a service call fee. Not only was there no o charge he helped me to set an appointment with a company that deals with that style of repair. In an age where companies talk about service your company actually delivered. I will be happy to recommend your company to everyone I know. Thank you again for all your help.”

“Dan was great!”

“Employees make the difference! From my first phone conversation with the sales division I felt I made a good decision to use this company. Then working with the technician that installed my new glass I realized I made a great decision! Fast, courteous and convenient! What more can you ask for? Great job!”

“From what I can see, I am very satisfied with the work. I didn’t see any leaks and the workmanship was good.”

“Very satisfied ”

“I set up an appointment for today, Thursday, July 11, and I was just informed that the appointment did not show the stipulated time of after 2:00 pm. The installer stated he was on location t 11:30 am, please note that I took a half day off for this installation. This has created a very serious concern for me as your customer and equates to very poor customer service on multiple levels. I am considering using a different company at this point as I will be out of town tomorrow and the installer stated there was no way he could return for my scheduled time. Completely dissatisfied, John Hill 614-446-0816 Update: I spoke to the shop, Karen I think, and she was able to get another installer to do the work today! Now that's what I mean when I say customer service!! Thanks very much for her and her manager for making this right immediately, John Hill”

“The service man came when he promised. He was working promptly after arriving> He explained the procedure, and warranties. Excellent service. Very personal. ”

“Excellent service.”

“Bill, the technician from your company was great!! The communication was also very great, that's hard to find these days. Bill was very knowledgeable, I really enjoyed talking with bill,also informed me about the warranties with me. Product that I received was a perfect fit. If I know of anyone in need of Auto Glass repair I will certainly recommend your company. Please recognize Bill for doing a great job!! Sincerely ,Rick tackett ”

“Great service ”