(We reprint these reviews as we received them – typos, caps, and all.)
2015 Subaru WRX | 4 Door Sedan
“Not great. The initial call was good for the most part and the agent was friendly. Where it started to fall short is the lack of communication and how communication was handled. I had advised the agent that I needed an hour notice before the service due to working at a closed school campus. The repair person showed up randomly in the afternoon looked at my car and up at the sky and said "It's raining, I can't do this today" and left. The company that called representing the repair person later called me and told me that they would do it later this week but I'm in a little disbelief that it's actually gonna happen or not. Even though the repair hasn't happen yet my confidence in Auto Glass Guru is very low. Your customer service is garbage and efficiency of communication seems poor.”
2010 Subaru Outback | 4 Door Station Wagon
“Technician refused to come on set dates then made up multiple excuses as to why they couldn’t perform work, will never recommend to any for windshield install.”
2008 Jeep Grand Cherokee | 4 Door Utility
“No one ever called me to set up and appointment. I called Safe Lite -- they'll be here today.”
2000 Ford Ranger Pickup | 2 Door Super Cab
“Good service ”
2012 Ford Explorer | 4 Door Utility
“Looks great. Thanks for coming to the house, very easy. ”
2001 Ford Crown Victoria | 4 Door Sedan
“Accurate and great service!!”
2015 Honda Accord | 4 Door Sedan
“Great job I’m really pleased with the quality of work thanks ”
2003 Lincoln Town Car | 4 Door Sedan
“Was happy with the overall service, was a little dissatisfied that the thing behind the rear view mirror was not attached to the windshield and left hanging. ”
2005 Jeep Liberty | 4 Door Utility
“Fast appointment l, arrived early and was done on time and professionally ”
2009 Toyota RAV4 | 4 Door Utility
“great service, fast, and great price, ”