Customer Reviews

“The price was fair, the timing was quick and the techs were polite, efficient and professional. A-plus service. ”

“Very professional, quick, and smooth -- would definitely recommend!”

“Cant beat for the price and quality”

“Phenomenal service with a great price to match. I’d like to point out to you guys that despite JL Alpha being advertised as a higher price than Safelite, I ended up saving nearly 50% by using JL Alpha. Safelite charges low prices for their windshields, but then try to hit you with a whopping $750 fee to recalibrate your safety systems. While JL has a higher price for the windshield itself, the recalibration fee has already been built into their pricing model, so there’s no surprise fee once setting things up. I paid JL Alpha $560 for a mobile service that was out of state for them. Safelite was going to charge me $1227 and I was going to need to bring my car into one of their locations for the work. As such, I believe you should change how you represent JL Alpha as the more expensive option compared to Safelite. Maybe if I had an older car with no safety sensors, Safelite would have been cheaper. But as it is, they were far more expensive, despite being listed as nearly a 40% discount to JL Alpha. To add to this, I reached out to JL via text on a Friday evening around 8:00pm. I was meeting them in a different state by 2:00pm the next day, Saturday. You can’t really beat that in my opinion. The last time I used Safelite’s mobile service, there was about a 1 week wait period before they could send someone out to me. I’m very happy with the service I received from JL Alpha Auto Glass. ”

“Jose and Tim from Alpha JL Auto Glass LLC came and replaced my glass in under an hour, were friendly, worked quickly and were professional. I enjoyed gleaning information from Jose and both Jose and Tim were polite and cleaned up after they finished. I would not hesitate to recommend them to any and all of the people in my sphere. ”

“Prompt response,vfast service, good price. Thank you”

“Great and quick service!”

“Guys that came were prompt & on time they called me before they came. ”

“Top notch. Excellent workmanship.”

“Services were on time and done correctly. Price was better than all others who quoted me a price to replace rear window on my car. Quotes were 80 to 150 dollars more than price I paid Alpha. I checked with four different installers. Guy who did the job seemed to know what he was doing. My only complaint is the guy could have been a little more personable with personality and should have been better dressed (a uniform perhaps) for that reason I took away a star otherwise I am satisfied with the price and service. The young lady on the phone was very friendly, polite and professional and very easy to talk with. Thanks Alpha I appreciate your help and competitive pricing. It feels good not to have been ripped off for an emergency unexpected repair on my car. ”