they lost my appointment and i had to go through about 11 or 12 people for a total of 2 and a half hours on the phone just to figure out why the people that said they would be here at the certain time never showed up. i had already paid for my windshield to be replaced and expected the guy to be there when they said it would. it very much dissapointed me. the people on the phone were indeed very courteous and helpful. the guy from the shop however, was not very pleased and showed it. not a people person at all.
2002 Ford Escort | 4 Door Sedan