Customer Reviews

“The person who came was on time and very pleasant. He said he would be 30 minutes and 30 minutes later he was done! The window was put in properly with a new gasket ($10 extra). The only complaint I had was this. The quote was $186.87 plus tax. It said on the site "We accept all forms of payment." However, when I went to pay with my Visa credit card he politely stated,"We prefer cash." I explained that I was not prepared to pay in cash. He then advised me that since I was using a credit card then I would be charged a fee for that.That I found to be very unfair and embarrassing. So with the additional fee for using my credit card and gasket, the charge was still reasonable. I believe that the customer should be advised of these charges prior to the service. I would have still purchased the glass but felt better about it. Neil Hines”

“Fast and friendly customer service ”

“Found online, offered very competitive quote. Fast service, came out the next morning to my house to replace the window on my car.”

“Customer service was great from the initial phone for scheduling to actual service. Thank you !!”

“Very good job and nice person..!!”

“The installer was polite, quick and very knowledgeable!!! The guy setting up appointments was a bit tightly wrapped and a pain in the ass! The job got done on time and at quoted CASH price.”

“Excellent service and a good price!! I hope my windshield doesn't crack again but if it does I'm calling them first :)”

“Service was great! My boyfriend took in my car and was running late due to traffic in the rain and everyone at Safelite was very understanding. They worked quickly on my car so he could get in and out and they replaced my windshield and placed on wipers in an hour. Totally awesome and we are very happy with the experience! Thank you!”

“From the time I made the phone call to the time I was out the door was a span of 3 hours. I was pleased with the process considering it was a Saturday with short notice.”

“They were v responsive people.”