Customer Reviews

“First impressions: the phone rep that set up my appointment was an absolute pleasure to deal with. The rep was very thorough and covered all the bases: A+. The technician was a pleasure to deal with, as well: he installed the window to my pretty meticulous liking, and the re-assembly of the door was ideal. The interior clean-up could improve as there were still some shards of broken glass that I vacuumed myself. Also, I spotted very minor scratches on my interior vinyl due to removal of the doorcard. I understand that removing the interior plastics are difficult to remove flawlessly, but I still felt this could improve, also. All and all, I was satisfied with the efficient service I received, though a bit upset that the window glass was a nudge off OEM fitting.”

“The shop that provided the service was great. They were able to do the replacement in record time and could not have been more professional. Thank You!”

“Provided service before scheduled date of service although I was able to accomodate the mechanic”

“My one real complaint would be promptness. I signed up on the Internet to have someone contact me - no one ever did, I had to call. Then I scheduled a MORNING appointment for the next day. I was told someone would call to let me know when they were coming. No one called me, I had to call at around 11 AM. At that time, I was told the technician would arrive between "now and 3". 3 PM is not morning. I was told they would call me 20 minutes before to let me know they were coming. The technician showed up at 3:10 and called me from the parking lot where I work. So no one called me 20 minutes ahead like they said they would and he was 10 minutes late. So that makes 3 calls I was told to expect that I did not get. Once he actually arrived, everything went quickly and smoothly.”

“absolutly great”

“quick and proffesional”