(We reprint these reviews as we received them – typos, caps, and all.)
2009 Ford Explorer | 4 Door Utility
“Very Professional and fast service!”
2007 Ford Focus | 4 Door Sedan
“very happy with the promptness of installing a broken car window, not to mention it was freezing and snowing today. I'm very happy and would call again.”
2005 Ford Five Hundred | 4 Door Sedan
“Very satisfied. ”
2000 Ford Ranger Pickup | 2 Door Standard Cab
“Fast and friendly.”
2006 Ford Econoline | 3 Door Van
“They were prompt, came when I wanted, were great on the phone. and replaced the windshield in the freezing cold. I have used other companies for windshield replacement and I won't use anyone else from now on. ***** 5 Stars. Thanks for the great service!”
2003 Ford Focus | 2 Door Hatchback
“I'm very happy. Awesome service.”
1998 Ford Explorer | 2 Door Utility
“My comment is that when we called in the morning to find out about getting someone out same day, originally we were told that if someone would be out the same day. After calling back to make the appointment we were told someone couldn't be out until the next day. All of this was fine by me, I thought all this within 24 hours awesome. The next morning came, by now I've made arrangements to stay home from work so I could get this taken care of and not have to drive in the cold with no window and an hour into the 3 hour service window I received a call from someone letting me know if the glass came in damaged and that they would not be able to come out to me until Thursday. Thursday is three days later from the original call. Okay granted one day was a holiday, Christmas Day, the morning in question is Christmas eve, but at the end of the day... after all said and done, the workmanship was terrific. The second appointment went smoothly and without problem. I do appreciate the service. The Service technician should receive very high marks as he was incredibly nice, patient and quick. Also. the call center person should receive high marks for the original appointment made and their friendliness. My annoyance and reasons for less than high marks are due to the fact that I had to wait several days to have it fixed and was led to believe that this could of been fixed right away. That is why why we chose to make the appt with this company instead of somebody else. Thank you very much.”
2000 Ford Ranger Pickup | 2 Door Standard Cab
“SERVICE TECH CALLED ME ON 12-21-13 AT 8:19 AM,FROM THE NUMBER 404-668-4694,HE ASKED ME TO E-MAIL HIM MY ADDRESS AND NAME AND TIME FOR THE REPLACEMENT--I DID FOR 2:OO PM 12-21-13 AT MY ADDRESS-AT 12:15 AM I RIECEVED A E-MAIL FROM 404-668-4694 -- I HAVE TO SCHEDULE FOR SUNDAY AT 11:24-/I CANCELED THIS SERVICE FROM GLASS NET.NOT TO BE RUDE THE ADD I LOOK AT FROM GLASS NET SAID: REPLACEMENT DONE THE NEXT DAY NOT THE 3RD DAY, I TOOK A DAY FROM WORK TO HAVE MY WINDSHIELD REPLACED DEPENDING ON WHAT THE ADD FROM GLASS NET SAID THEY COULD DO AND WHEN..THAKS FROM DAVID LIVELY---NOT TO HAPPY......”
2006 Ford F Series F150 | 4 Door Crew Cab
“Very prompt, courteous, and great value.”
2001 Ford Expedition | 4 Door Utility
“Good, quick, fair priced, no gimmicks”