Glass.net Privacy Policy

We Value Your Privacy

Increasingly, online shoppers give out personal information reluctantly, knowing that they'll probably get bombarded with phone and e-mail advertising. Well, Glass.net is different. We consider it an honor that you are willing to give us information about yourself. We share your personal information only with the associate auto glass installer of your choice for the purpose of auto glass replacement.

Our Privacy Policy in a Nutshell

  • Your privacy is very important to us.
  • We don't collect personal information without your knowledge - i.e. we ask for it in a form and you submit it.
  • We use cookies and beacons only for statistical analysis to improve our sites and to make scheduling easier for return visitors.
  • In the highly unlikely event that we're required to by a court order, we have to give up personal information. Otherwise, it's kept under the tightest security possible.
  • All calls may be recorded for quality assurance.

Our Privacy Policy in Detail

The privacy of our customers has always been of utmost importance to us at Glass.net. We currently contract with several online partners to help manage and optimize our Internet business and communications. We use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our site.

To do this, we use Web beacons and cookies provided by our marketing company on this site. A cookie a small packet of information stored on a user's computer that allows a Web site server to know certain information about a user - for example, how many times a user has visited the site. We use cookies to allow site enhancements for user convenience - especially for return visitors. A web beacon is typically a transparent graphic placed on a site or in an email that allows a site to record, for example, whether a page was accessed or an e-mail opened, for statistical analysis.

Anonymous Information

Information gathered includes, but is not limited to, the activity of the user's browser when user is viewing the site, the site path of visitors, and the time visitors come to our site. Please note that this is not personal information, only general summaries of our visitors.

By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used.

Personally Identifiable Information

Visitors may wish to request information about our products and services. Glass.net visitors will be requested to provide information, such as, but not limited to, name, address, phone number, e-mail address, and vehicle information. Based on the visitor's request, Glass.net may also ask for additional information, such as insurance information. This information is provided on a voluntary basis and is not required to use our site.

Glass.net uses the information that we collect on the site to contact visitors to further discuss their interest in our company, our services, and to send information regarding our company or partners, such as marketing promotions and events, and to improve the services we provide you. The information is collected and stored in a manner appropriate to the nature of the data and is used to fulfill your request and is not provided to third parties for their use.

Glass.net also shares the information you submit via online forms to Glass.net-approved associate auto glass installation shops. This information is transmitted by e-mail and/or fax solely for the purpose of scheduling, completing, and following up on auto glass replacements.

Glass.net uses secured server areas and advanced firewall technology to minimize the risk of individually identifiable information being compromised. Glass.net also takes every effort to ensure that the information users provide is correct and current.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law, wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our Web site.

Remarketing

  • We use Remarketing with Google Analytics to advertise online.
  • Third-party vendors, including Google, may show your ads on sites across the Internet.
  • We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to your website.